A 99.9% Server Uptime
We have built our cloud website hosting system using stable hardware components and strongly customized software. Our administrators have installed a customized version of Security–Enhanced Linux on all our hosting servers to ensure optimal protection and dependability. We have added several DoS prevention appliances combined with powerful firewalls to make sure our internal network is invincible and safe.
Our cloud website hosting packages feature a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee stays unchanged.
A 99.9% Network Uptime
In order to supply a premium web hosting service, you can barely count on the default network configuration in a datacenter. We’ve set up our own custom internal network in an attempt to ensure a hypersonic connection speed with the rest of the world.
And thanks to this, regardless of which datacenter facilities you choose: our USA located data center, our United Kingdom located data center, in our Finland located data center, in our East Europe located data center or our Australia located data center, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is valid for all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have given our best to lower all potential risks with our cloud hosting plans and although our company provides outstanding technical support, there are cases when the client is simply not satisfied with what we offer. Or he needs to move to a more robust web hosting solution, like a virtual private server or a dedicated hosting server.
That’s why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not fully satisfied, you will get a full refund.
24/7 Technical Support
If you’ve ever been forced to wait around for hours for a reply, you’re probably aware of how frustrating this can be, particularly when your web site is on the line. This is why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be right here and they’ll reply to you within 60 minutes. And the best part is that their average response time is below 20 minutes!